156 comments:

  1. Hi there. Very informational video. However I have another request. Is there a way to tell Outlook 2011 to not mark message as “unread” when they appear in my “Sent” and “Deleted” folders? It seems that whenever I send an email, or delete an email, that email shows as unread in their respective folders. It’s just a bit annoying, and if there is a way to control it, I would love you know about it.

    Thanks in advance,

    Dennis Smith

    1. Sorry, this appears to be a “feature” at the current time. You may try experimenting with the rules and see if there is a way for it to not show messages from these folders until Microsoft implements an Unread messages folder similar to what is available on the PC side.

  2. Hi there. Very informational video. However I have another request. Is there a way to tell Outlook 2011 to not mark message as “unread” when they appear in my “Sent” and “Deleted” folders? It seems that whenever I send an email, or delete an email, that email shows as unread in their respective folders. It’s just a bit annoying, and if there is a way to control it, I would love you know about it.

    Thanks in advance,

    Dennis Smith

    1. Sorry, this appears to be a “feature” at the current time. You may try experimenting with the rules and see if there is a way for it to not show messages from these folders until Microsoft implements an Unread messages folder similar to what is available on the PC side.

  3. Hi, when you create this smart folder for unread messages, are they removed from the inbox folder or are they there as well?

  4. Hi, when you create this smart folder for unread messages, are they removed from the inbox folder or are they there as well?

  5. Thank you VERY much!
    I just installes Mac Office 2011 and fpound it annoying that there was no “unread” folder

    Nut now there is!

    10000 thanks

    Christian

  6. Thank you VERY much!
    I just installes Mac Office 2011 and fpound it annoying that there was no “unread” folder

    Nut now there is!

    10000 thanks

    Christian

  7. how do i create a second email account in outlook for mac 2011 without it merging with the default inbox. in entourage i could switch between accounts and therefore it was like having 2 programs. in outlook for pc i could also do as with entourage. thanks.

  8. how do i create a second email account in outlook for mac 2011 without it merging with the default inbox. in entourage i could switch between accounts and therefore it was like having 2 programs. in outlook for pc i could also do as with entourage. thanks.

    1. I’m always looking for easier ways to do things. Can you give me more details on your solution. I’m not seeing the Unread button or the Important button. Thanks!

    2. That button turns the status of a read message to unread. It doesn’t show unread messages. “Mark Unread” would have been a better label.

    1. I’m always looking for easier ways to do things. Can you give me more details on your solution. I’m not seeing the Unread button or the Important button. Thanks!

    2. That button turns the status of a read message to unread. It doesn’t show unread messages. “Mark Unread” would have been a better label.

  9. Very Very interesting and quite useful.

    One thing I’ve noticed is that a behavior I liked in the past was when I had a rule that moved a mail item into a folder, I could go to that folder, read it, and when I wanted to reply, the reply STAYED in the folder so I could see the thread(s) from where I originated the reply from.

    Would you happen to know how I can re-enable this behavior?

    1. Hi Scott,
      Thanks, this sounds like a cool feature. I don’t remember seeing it in other versions of Outlook that I have worked with. It sounds like something you may be able to set up a rule to do. I wonder if this was a default setting in your old email program that you now have to choose to set in Outlook 2011. Let me know if you figure something out.
      Thanks,
      David

      1. This is a very old thread, but saving replies/forwards with the original in folders other than the inbox has been a function of Outlook for as long as I can remember. I’ve used Office for a long time, Windows, Mac/Entourage. This version doesn’t seem to have that (at least I can’t find it).

  10. Very Very interesting and quite useful.

    One thing I’ve noticed is that a behavior I liked in the past was when I had a rule that moved a mail item into a folder, I could go to that folder, read it, and when I wanted to reply, the reply STAYED in the folder so I could see the thread(s) from where I originated the reply from.

    Would you happen to know how I can re-enable this behavior?

    1. Hi Scott,
      Thanks, this sounds like a cool feature. I don’t remember seeing it in other versions of Outlook that I have worked with. It sounds like something you may be able to set up a rule to do. I wonder if this was a default setting in your old email program that you now have to choose to set in Outlook 2011. Let me know if you figure something out.
      Thanks,
      David

      1. This is a very old thread, but saving replies/forwards with the original in folders other than the inbox has been a function of Outlook for as long as I can remember. I’ve used Office for a long time, Windows, Mac/Entourage. This version doesn’t seem to have that (at least I can’t find it).

  11. David, I work at a K-8 school and we’re moving from Office2004 to 2011. Any pointers on how to set things up properly so messages appear in the SENT folder? I’ve just moved the first two users at my school to Office11 (imap) and alas, the sent folder is completely empty. I can mess with the filters a bit and see the sent items appear but they are gone if I click off of the sent box and then return back to it. I can also go to: Outlook, preferences, accounts, advanced, folders, sent, store sent messages in this folder, choose…Then choose your sent folder for the account. However, this only seems to work from the time I make the change onward…and then the sent item appears as unread. Perhaps if this is changed at the time the account is imported it will save all sent items there. So, after reading some of your work I’ve decided that you’re the guy smart enough to save me this time. 🙂 I know this isn’t quite the specific thread or forum for this but I thought I’d throw it out there…

  12. David, I work at a K-8 school and we’re moving from Office2004 to 2011. Any pointers on how to set things up properly so messages appear in the SENT folder? I’ve just moved the first two users at my school to Office11 (imap) and alas, the sent folder is completely empty. I can mess with the filters a bit and see the sent items appear but they are gone if I click off of the sent box and then return back to it. I can also go to: Outlook, preferences, accounts, advanced, folders, sent, store sent messages in this folder, choose…Then choose your sent folder for the account. However, this only seems to work from the time I make the change onward…and then the sent item appears as unread. Perhaps if this is changed at the time the account is imported it will save all sent items there. So, after reading some of your work I’ve decided that you’re the guy smart enough to save me this time. 🙂 I know this isn’t quite the specific thread or forum for this but I thought I’d throw it out there…

  13. Hi Blake,

    It sounds like you are on the Systems side of the school. Or maybe a teacher doing double duty. I appreciate all you folks do to help us educators use technology. I wish I could help you out but I’m only a simple user of Outlook. I don’t know how to migrate a system like this for a whole school. I do have friends at Microsoft I can pass your question on to. I will email and ask them for help.

    Thanks,

    David

  14. Hi Blake,

    It sounds like you are on the Systems side of the school. Or maybe a teacher doing double duty. I appreciate all you folks do to help us educators use technology. I wish I could help you out but I’m only a simple user of Outlook. I don’t know how to migrate a system like this for a whole school. I do have friends at Microsoft I can pass your question on to. I will email and ask them for help.

    Thanks,

    David

  15. Thank you! this is helpful. I am feeling very slow these days, as just moving to a Mac from being a longtime PC user. I am setting up an unread folder; however, is there a way to read a message and then mark it as unread? Sometimes I’ll read an email and realize that I need to read it later when I have more time… and use unread mail for just this reason.

    -Katherine

    1. Glad to hear that the video was helpful. I also mark messages I need to return to as unread as part of a triage process. There are a couple of ways to do this. One option, you can Control-Click on a message and choose Unread from the list of options. Another option, with the message selected, choose the Unread button from the Ribbon menu. Hope this helps.

  16. Thank you! this is helpful. I am feeling very slow these days, as just moving to a Mac from being a longtime PC user. I am setting up an unread folder; however, is there a way to read a message and then mark it as unread? Sometimes I’ll read an email and realize that I need to read it later when I have more time… and use unread mail for just this reason.

    -Katherine

    1. Glad to hear that the video was helpful. I also mark messages I need to return to as unread as part of a triage process. There are a couple of ways to do this. One option, you can Control-Click on a message and choose Unread from the list of options. Another option, with the message selected, choose the Unread button from the Ribbon menu. Hope this helps.

  17. Thank you! Like everything else I’ve learned over the past couple of days – I feel like a fool once I see how to do something. I really appreciate your insights (and not making fun of my slowness. :))

    -Katherine

  18. Thank you! Like everything else I’ve learned over the past couple of days – I feel like a fool once I see how to do something. I really appreciate your insights (and not making fun of my slowness. :))

    -Katherine

  19. Very helpful. I am having an issue where I am seeing that I have x number of unread messages in Outlook, but I do not see them unless I specifically search for unread messages. I am accessing these messages through a pop connection with gmail. Any ideas?

  20. Very helpful. I am having an issue where I am seeing that I have x number of unread messages in Outlook, but I do not see them unless I specifically search for unread messages. I am accessing these messages through a pop connection with gmail. Any ideas?

  21. thanks for all the knowledge here. I, too, am BACK with a Mac after a lengthy hiatus w/PC’s. One feature I’ve not been able to duplicate, was also mentioned above but I don’t see it was answered is this: In outlook 2010 for PC I was able to click a feature under Outlook properties that kept replies to an email in the same folder as the originating email w/out needing to set up a specific rule for that. I haven’t found that same feature in 2011. any clues??? it’s a pain to schedule rules FOR ALL i have to reply to that I want to be saved in the same folder as the original email. thanks in advance

  22. thanks for all the knowledge here. I, too, am BACK with a Mac after a lengthy hiatus w/PC’s. One feature I’ve not been able to duplicate, was also mentioned above but I don’t see it was answered is this: In outlook 2010 for PC I was able to click a feature under Outlook properties that kept replies to an email in the same folder as the originating email w/out needing to set up a specific rule for that. I haven’t found that same feature in 2011. any clues??? it’s a pain to schedule rules FOR ALL i have to reply to that I want to be saved in the same folder as the original email. thanks in advance

  23. Very helpful, thanks!

    One thing I’m still trying to figure out is how to select all messages in a group by clicking the header. Outlook 2011 won’t let me click the group header the same way as Entourage or Outlook for Windows. For example, if the view is arranged by “Date Received” and “Show in Groups”, clicking on the group header “Today” will select all mail in that group. Or if arranged by “From” and “Show in Groups”, I can easily select [and delete] all mail from a particular sender.

    Does anyone know a solution or workaround for this?

    Thanks,
    Christian

    1. Hi Christian,

      I miss this feature too. I don’t have a workaround for you. I hope it is available in the upcoming version, whenever that comes out.

      All the best,

      David

        1. Awesome – this is what I was looking for too. I subscribe to a lot of newsletters, etc that end up sitting in my inbox unread, and would rather just delete them in one fell swoop. This is the tool I needed! Funny how even in looking up in Outlook help and googling ‘mass delete unread emails outlook for mac’ I couldn’t find the answer

  24. Very helpful, thanks!

    One thing I’m still trying to figure out is how to select all messages in a group by clicking the header. Outlook 2011 won’t let me click the group header the same way as Entourage or Outlook for Windows. For example, if the view is arranged by “Date Received” and “Show in Groups”, clicking on the group header “Today” will select all mail in that group. Or if arranged by “From” and “Show in Groups”, I can easily select [and delete] all mail from a particular sender.

    Does anyone know a solution or workaround for this?

    Thanks,
    Christian

    1. Hi Christian,

      I miss this feature too. I don’t have a workaround for you. I hope it is available in the upcoming version, whenever that comes out.

      All the best,

      David

        1. Awesome – this is what I was looking for too. I subscribe to a lot of newsletters, etc that end up sitting in my inbox unread, and would rather just delete them in one fell swoop. This is the tool I needed! Funny how even in looking up in Outlook help and googling ‘mass delete unread emails outlook for mac’ I couldn’t find the answer

  25. Thank you David,
    you have been very helpful! I just bought a Mac and I am going crazy searching for the simplest thing.
    Take care.
    Francesco

  26. Thank you David,
    you have been very helpful! I just bought a Mac and I am going crazy searching for the simplest thing.
    Take care.
    Francesco

  27. Perfect…just what I was looking for…now if anyone knows how to make unread mail in Outlook 2011 for Mac look bolder or even better give me the ability to change the color of unread mail…..that would be something……does anyone know if this is possible

    1. Steve – that’s the same thing I’m trying to do – I have a privacy screen on my MBPro and it makes it very hard to see the bolded (unread) messages from the bold ones. If you find out, please reply here. Thanks

      1. Well I have found a way to change the light blue unread envelope into any color you wish so that it really stand out which I have found really helpful. I have also used a smart folder that I have name unread and it only keeps unread mail…..this too is a very helpful feature

  28. Perfect…just what I was looking for…now if anyone knows how to make unread mail in Outlook 2011 for Mac look bolder or even better give me the ability to change the color of unread mail…..that would be something……does anyone know if this is possible

    1. Steve – that’s the same thing I’m trying to do – I have a privacy screen on my MBPro and it makes it very hard to see the bolded (unread) messages from the bold ones. If you find out, please reply here. Thanks

      1. Well I have found a way to change the light blue unread envelope into any color you wish so that it really stand out which I have found really helpful. I have also used a smart folder that I have name unread and it only keeps unread mail…..this too is a very helpful feature

  29. Hi – have you found a way to have the smart folders show the number of messages that match the query?

    Taking your example the smart folder shows the unread messages but you can’t see with a quick glance how many unread messages there are without going in to the folder. I use smart folders extensively but this is driving me nuts because it doesn’t work the same as Outlook on Windows. – Thanks S

  30. Hi – have you found a way to have the smart folders show the number of messages that match the query?

    Taking your example the smart folder shows the unread messages but you can’t see with a quick glance how many unread messages there are without going in to the folder. I use smart folders extensively but this is driving me nuts because it doesn’t work the same as Outlook on Windows. – Thanks S

  31. Hello David…Steve here……what is the easiest way to save my outlook 2011 for mac mail in my dropbox folders…..in Entourage is was easy to navigate right to the folder i wanted to save the mail using right click but now in outlook 2011 I have to manually navigate from folder to folder and then let go of the mouse to save……..time consuming…is there a short cuy….thank you

  32. Hello David…Steve here……what is the easiest way to save my outlook 2011 for mac mail in my dropbox folders…..in Entourage is was easy to navigate right to the folder i wanted to save the mail using right click but now in outlook 2011 I have to manually navigate from folder to folder and then let go of the mouse to save……..time consuming…is there a short cuy….thank you

  33. Can you move the unread smart folder to the top folder in views? Its a chore to scroll down to the smart folders and click it. In 2007, the Unread folder was right on top.

  34. Can you move the unread smart folder to the top folder in views? Its a chore to scroll down to the smart folders and click it. In 2007, the Unread folder was right on top.

  35. how could i make outlook groups always in a collapse position, i tried going collapsing the group and save this as my default view but with no luck.

        1. By groups I assume you are referring to groups of conversation messages in the inbox. Mine are collapsed as a default. I tried changing settings to alter this. The only one that seems to make them expand automatically is if I don’t have a reading pane. You can change that setting under the view menu.

  36. how could i make outlook groups always in a collapse position, i tried going collapsing the group and save this as my default view but with no luck.

        1. By groups I assume you are referring to groups of conversation messages in the inbox. Mine are collapsed as a default. I tried changing settings to alter this. The only one that seems to make them expand automatically is if I don’t have a reading pane. You can change that setting under the view menu.

  37. This worked great but I have one problem – when I read something and then mark it as unread so that I can come back to it later, the unread folder does not always recognize it. Sometimes it does, and sometimes it does not. I also occasionally have problems with it picking up mail that is sorted into folders besides the inbox. Do you have suggestions?

    1. Hi Lisa,

      I have not seen this problem. Do you view your messages from another device? I wonder if you might be marking these messages as read when viewing them on a phone or tablet.

      1. Hi there I am having the same issue as Lisa. My Smart folder shows 22 Unread and my Inbox has 24 – When I open a email and then go back and mark it as unread it is not recognized in the smart folder nor sort function for unread. Do you have any suggestions. Yes I do use a iphone t check mail, but in this test i have not used it – only used mac book and still does not recognize. Please help.

  38. This worked great but I have one problem – when I read something and then mark it as unread so that I can come back to it later, the unread folder does not always recognize it. Sometimes it does, and sometimes it does not. I also occasionally have problems with it picking up mail that is sorted into folders besides the inbox. Do you have suggestions?

    1. Hi Lisa,

      I have not seen this problem. Do you view your messages from another device? I wonder if you might be marking these messages as read when viewing them on a phone or tablet.

      1. Hi there I am having the same issue as Lisa. My Smart folder shows 22 Unread and my Inbox has 24 – When I open a email and then go back and mark it as unread it is not recognized in the smart folder nor sort function for unread. Do you have any suggestions. Yes I do use a iphone t check mail, but in this test i have not used it – only used mac book and still does not recognize. Please help.

  39. Is there a way to filter unread messages just from the inbox vs. all folders? When using the recommended method I got also all the unread messages from the deleted items and all other folders

  40. Is there a way to filter unread messages just from the inbox vs. all folders? When using the recommended method I got also all the unread messages from the deleted items and all other folders

  41. Hi David, on my outlook for mac i have 12 unread messages in the deleted folder which are not there/hidden – the same applies to 2 messages in the junk folder which when you open the folder are not there. Any ideas? Thanks TonyV

  42. Hi David, on my outlook for mac i have 12 unread messages in the deleted folder which are not there/hidden – the same applies to 2 messages in the junk folder which when you open the folder are not there. Any ideas? Thanks TonyV

  43. Hi David,

    My ‘save folder’ is greyed out and will not allow me to save the ‘unread’ messages to a folder….smart folder that is…any suggestions? Tks, Howard

  44. Hi David,

    My ‘save folder’ is greyed out and will not allow me to save the ‘unread’ messages to a folder….smart folder that is…any suggestions? Tks, Howard

  45. Finally moved to Outlook 2011 after sticking with Entourage 2004 for ages (upgrading to Mountain Lion necessitated this). Not sure I can handle Outlook’s ugliness! The fact that to neatly see unread messages — a given need for even a beta version of an email client — you have to make a smart folder and navigate to the bottom of the screen, and this ‘smart folder’ being a generalized folder and thus rendering useless all your separate rule-based folders… big step back! Why the @#$# didn’t they just keep Entourage’s ability to have each folder have persistent filtering?! [rant over]

  46. Finally moved to Outlook 2011 after sticking with Entourage 2004 for ages (upgrading to Mountain Lion necessitated this). Not sure I can handle Outlook’s ugliness! The fact that to neatly see unread messages — a given need for even a beta version of an email client — you have to make a smart folder and navigate to the bottom of the screen, and this ‘smart folder’ being a generalized folder and thus rendering useless all your separate rule-based folders… big step back! Why the @#$# didn’t they just keep Entourage’s ability to have each folder have persistent filtering?! [rant over]

  47. Hi, thank you for your video. Do you know if it is possible to make the bold unread messages more bold? I mean, is it possible to make the difference between read and unread messages more evident? I can barely distinguish read from unread messages… thank you in advance.

  48. Hi, thank you for your video. Do you know if it is possible to make the bold unread messages more bold? I mean, is it possible to make the difference between read and unread messages more evident? I can barely distinguish read from unread messages… thank you in advance.

  49. David,

    Great video and information. I have a question on how to get the unopened envelope on unread messages in the inbox. I use a pc and this is not a problem however my wife uses a mac and we cannot get the envelope in the inbox.

  50. David,

    Great video and information. I have a question on how to get the unopened envelope on unread messages in the inbox. I use a pc and this is not a problem however my wife uses a mac and we cannot get the envelope in the inbox.

Leave a Reply to James Green Cancel reply

Your email address will not be published. Required fields are marked *